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Debt Collection Software Built for Modern Collections

Independent experts helping collections teams succeed

Our industry is changing, and with events like the Receivables Management Association Conference (RMAI) bringing Collections leaders together annually, system strategy is high on the agenda.

It’s never been more important to analyse systems, and choosing the wrong collections platform is expensive. As a result, many collections teams are held back by:

  • legacy systems that limit digital engagement
  • rigid workflows that increase compliance risk
  • poor data, weak analytics, and limited optimisation
  • long, costly implementations that underperform

And once a platform is live, reversing the decision is slow, disruptive, and expensive.

What modern collections technology must deliver

At Arum Global, our experience tells us that high-performing teams demand platforms that provide:

  • configurable omnichannel engagement
  • advanced segmentation and treatment strategies
  • built-in compliance and audit controls
  • scalable architecture for growth and portfolio change
  • clear performance insight from day one

Anything less becomes technical debt.

Optimise your receivables management with a smarter debt collection software

Firstly, and for clarity, we are not a software vendor. We don’t resell platforms.

Arum helps collections organisations:

  • evaluate the right options, not every option
  • avoid vendor lock-in and misaligned contracts
  • de-risk implementation before it starts
  • achieve measurable performance improvement

Our only incentive is helping you make the right strategic decision.

How Arum helps you strengthen your Collections position

In an advisory role, we provide consultancy that accelerates your system planning, ultimately saving you time and money. Together, we work to:

  • define your requirements and constraints
  • shortlist best-fit platforms
  • design workflows, integrations, and controls
  • support implementation and go-live
  • optimise performance post-launch

Clear scope. Proven approach. No surprises.

Our approach is proven across complex collections environments

With more than 25 years under our belt, our experience spans:

  • credit cards, loans, auto finance, and utilities
  • first-party, third-party, and hybrid models
  • enterprise-scale and regulated environments

It’s simple.

Our global clients engage us when the decision matters.


Seeing the big picture: mitigate financial risk before you commit

Our satisfied clients tell us that working with us helped them:

  • avoid costly platform mistakes
  • accelerate time-to-value
  • strengthen compliance by design
  • make defensible, board-ready decisions

And they all agree on one thing.

A short upfront review prevents years of friction.


 

Get Clarity Fast. Speak to a Receivables Technology Expert

If you’re evaluating debt collection software or questioning whether your current platform is fit for the future, Arum can help.

 

 

 

 


Testimonial

The Arum team helped us navigate an interesting RFP process, and in doing so opened our minds to doing things differently. We felt very supported throughout, and felt confident that we had experts guiding us through the process to ask the right questions, and subsequently compare the vendors in a very structured, factual way. Beyond that, thanks to Arum’s powerful combination of project consultancy and hands on subject matter expertise, we were able to achieve a lot in a short space of time.” Head of Planning & Initiatives, BNZ


 

 


DEBT COLLECTION SOFTWARE BUILT FOR MODERN COLLECTIONS IN ACTION

Case Study

Debt system selection for major UK bank

Case Study

Accelerated debt technology options analysis for global servicer

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What should you do if your collections and recoveries system is no longer supported?

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Gain unique insights into the collections and recoveries systems market

Accenture
Adobe
AIC
Aktiv Kapital
Aldermore
Anglian Water
Atom Bank
Bank Zachodni
Barnsley Council
Berneslai Homes
Britannia
British Gas
Business Stream
Butterfield
C&R Software
Cabot
Capgemini
Capquest
Centrica
Car Finance Company
CGI
Cognizant
Clydesdale Bank
Concentrix
Daimler
Debt Managers
Deloitte
Department for Work & Pensions DWP
Drydens Fairfax
Eon
ESB
Experian
Exus
FICO
GE Money
HMCTS
Hito
HP
Hoist Finance
HSBC
IBM
ING
Intelligent Finance
International Personal Finance
JBW
KBC
Katabat
Liberata
L&Q
London Borough of Redbridge
Marstons
Money Barn
Motonovo
NatWest
New Day
Newham Council
Pega
Pepper
Qualco
Raiffeisen
RBS
Revenue Ireland
Scottish Power
SES Water
SLC
SSE
Standard Life
StepChange
Tesco Bank
Thames Water
Total
TSB
UISCE (Irish Water)
Walker Love
Westpac
Yorkshire Bank
YuEnergy

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