Arum Global is pleased to announce that Jamie Waller has formally taken on the roles of Executive Chair and Chief Executive Officer (CEO), effective from the beginning of this year.
Jamie brings more than two decades of experience founding, building, and scaling businesses across the UK and international markets, with a particular focus on outsourcing, technology-enabled services, and data-driven decision making. His career spans early-stage growth through to large-scale operations, including multiple successful exits and international expansion.
This appointment reflects Arum Global’s next phase of development, with a renewed focus on strategic clarity, disciplined execution, and long-term value creation for clients, partners, and shareholders.
Speaking on the appointment, Jamie said:
“Arum has an exceptional platform, talented people, and a strong market position. Stepping into this role allows me to work more closely with the leadership team to sharpen our strategy, scale responsibly, and continue delivering meaningful outcomes for our clients.”
Jamie will work closely with the executive team to strengthen operational performance, accelerate innovation—particularly in analytics and AI-enabled services—and support Arum Global’s continued growth in the UK and internationally.
Media contact
Paul Cable: Fractional CMO
+44 (0)800 689 5056
About Arum Global
We have been global leaders in collections and recoveries for 25+ years.
We provide independent, strategic advice combined with pragmatic, results-driven delivery, helping organisations transform technology, operations, and customer outcomes.
We work with leading brands across financial services (banking, lending, debt purchase), utilities, telecommunications and the public sector.
Our unique vantage point at the centre of the industry coupled with Arum’s team of practitioner experts means we are unlike any other consultancy – we don’t just report – we deliver!
We’re also proud to run the world’s only independent technology accreditation programme for credit, collections, and recoveries technology, helping organisations navigate the technology landscape with confidence.
Our knowledge of the debt industry is unrivalled.