Arum Global has appointed Carlos Osorio as Chief Operating Officer (COO) of the Group, working alongside Jamie Waller, Executive Chair and CEO.
As part of Arum Global’s plans to bring the group’s businesses closer together, Carlos will now take responsibility for operational performance across the wider group, with a focus on execution, consistency, and delivery.
Commenting on his appointment, Carlos said:
“As we continue to strengthen our internal capabilities and grow domestically and abroad, I’m excited to do this with the support of the wider group. Arum Global has been serving some of the world’s most trusted brands for over 25 years, helping them navigate the complexities of debt, recovery, and operational delivery. Bringing the operations closer together creates a strong platform for sustainable growth.”
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About Arum Global
We have been global leaders in collections and recoveries for 25+ years.
We provide independent, strategic advice combined with pragmatic, results-driven delivery, helping organisations transform technology, operations, and customer outcomes.
We work with leading brands across financial services (banking, lending, debt purchase), utilities, telecommunications and the public sector.
Our unique vantage point at the centre of the industry coupled with Arum’s team of practitioner experts means we are unlike any other consultancy – we don’t just report – we deliver!
We’re also proud to run the world’s only independent technology accreditation programme for credit, collections, and recoveries technology, helping organisations navigate the technology landscape with confidence.
Our knowledge of the debt industry is unrivalled.