Our clients tell us that we are open, honest and approachable. Please do not hesitate to contact us, we will respond to all enquiries.
North AmericaAtlanta Financial Center3343 Peachtree Rd NE, Suite 145AtlantaGA 30326United StatesEMEAThe Poynt 45 Wollaton StNottinghamNG1 5FWUKAustralia97-99 Bathurst StGround Flr Ste #1087 SydneyNSW 2000
US +1 (845) 280-6065
UK +44 (0)800 689 5056
No matter what industry or service requirement, we work with our clients to understand their business issues, deliver solutions with quantifiable benefits, and ensure knowledge is transferred to support their long-term success.
Supporting a leading US financial services provider to create the business case for change
£56m in collectible debt identified through scoring for energy provider
Major consumer credit organisation system selection completed in just 10 weeks
Ensuring a smooth and cost-effective cloud migration for CBE Group
Successful build of custom automated Breathing Space solution
Migration from Tallyman system for international bank completed within six months
Improved quality scores and arrears results following good outcomes training
Increase in payments and reduced costs following collections process improvements
General needs portfolio review - identifying £1.5m revenue per annum
Invaluable service delivery insights for debt collection agency
Improving customer outcomes with new training and assurance interventions
6-month transformation plan to improve government collections operation
Uplift in payments following new collections strategy and processes
Successful first-time debt sale and implementation of longer-term strategy
New customer services vision for energy supplier
Target operating model for public sector
Meeting Irish banking compliance regulations
Operational improvement for global bank
Automating a major regulatory change in Ireland
Tech managed service for top tier retail bank
Debt Manager configuration training for large financial services organisation
Debt Manager system migration for leading UK retail bank
Experian service review for a water client
Accelerated debt technology options analysis for global servicer
Major transformation programme for European debt purchaser and servicer
Debt management system implementation for Scottish bank
Head of Collections for Arrears Support Unit
Management role within international bank
Tallyman system assessment in water
Debt system selection for major UK bank
Multimillion-pound benefits for retail bank
Major Debt Manager upgrade with global bank
Best in class operation for utility company
Revenue increasing performance reports
Debt purchaser entering new markets
Mortgage operation for start-up bank
Strategic Debt Manager system solutions for a DCA
For more information on how we use your data, please view our privacy policy
Sign up to receive the latest collections and recoveries thought leadership insights from Arum:
We use cookies to personalise your experience and to analyse our traffic. Do you want to allow all cookies or view and change settings?
This cookie tool will help you understand who is using cookies to collect information from your device, for what purposes they use the information, and how you can control the use of cookies for non-essential activities.
Arum Global supports the Self-Regulatory Principles for Online Behavioral Advertising of the Digital Advertising Alliance (DAA), the Digital Advertising Alliance of Canada (DAAC), and the European Interactive Digital Advertising Alliance (EDAA).
If you opt out of advertising cookies, you may still see Arum Global ads on other sites, but those ads will not be customized by us or our service providers and we will continue to customize your experience on our website via our use of cookies you have not refused.
Alternatively, privacy settings in most browsers will allow you to prevent your browser from accepting new cookies, have it notify you when you receive a new cookie, or disable cookies altogether. If your browser is set to not accept any cookies, you will not receive Interest-Based Advertising, but your use of the Arum Global service may be impaired or unavailable. In addition, if you use our cookie tool to opt-out of certain cookies, your opt-out preferences will be remembered by placing a cookie on your device. It is therefore important that your browser is configured to accept cookies for your preferences to take effect. If you delete or clear your cookies, or if you change which web browser you are using, you will need to set your cookie preferences again.
Note that from time to time we are over-inclusive in which cookies are listed in the opt-out tool. For example, we do not use Facebook, Twitter or Google cookies in all regions.
For more information on our use of cookies, please read our Cookies Policy.
These cookies are strictly necessary to provide our website or online service. For example, we and our Service Providers may use these cookies to authenticate and identify visitors when they use our websites and applications so we can provide our service to them. They also help us to enforce our Terms of Use, prevent fraud and maintain the security of our services.
Lifespan: Most cookies are session cookies (which are only active until you close your browser) or are cookies which are only active for one day. Some cookies are active for a longer time, ranging from 3 to 12 months. The cookies used to prevent fraud and maintain the security or our services are active for a maximum period of 24 months.
These cookies help us to customize and enhance your online experience with Arum Global. For example, they help us to remember your preferences and prevent you from needing to re-enter information you previously provided (for example, during member sign up). We also use these cookies to collect information (such as popular pages, conversion rates, viewing patterns, click-through and other information) about our visitors' use of the Arum Global service so that we can enhance and customize our website and service and conduct market research. Deletion of these types of cookies may result in limited functionality of our service.
Lifespan: Most cookies are only active for one day. Some cookies are active for a longer time, ranging from 3 to 12 months.
These cookies use information about your use of this and other websites and apps, your response to ads and emails, and to deliver ads that are more relevant to you and for analytics and optimization purposes. These types of ads are called "interest-based advertising" and will be shown to you outside the Arum Global domain. Arum Global uses contractual and technical measures designed to prevent advertising partners from accessing information regarding specific title selections you make, URLs you land on, or shows you have watched on our service. We do not share information about title selections or your shows you have watched on our service. The advertising cookies associated with our service belonging to our advertising partners as listed under cookie details. Please choose your settings for advertising cookies below. If you want to opt out of the advertising cookies across all websites, go here.