Events

arum approved webinar: EXUS on agentic AI in collections

arum newsroom · · 1 minute read

Customer expectations, regulation and digital behaviour keep evolving, and static treatment paths are no longer enough. Agentic AI systems can reason, adapt and act across the customer journey.

arum newsroom

In this webinar, EXUS and arum explore how agentic AI is transforming debt collections by enabling living customer journeys that respond in real time to behaviour, context, and risk. We’ll discuss how AI-driven decisioning, intelligent orchestration, and human-in-the-loop design can improve recovery outcomes while maintaining trust, compliance, and empathy.

Join us to learn how financial institutions can move from reactive collections to intelligent, adaptive engagement and what this shift means for the future of credit risk and customer experience.

Speakers

Details

  • Date - Tuesday 27 January 2026
  • Time - 11.00am GMT
  • Cost - Free
  • Register now
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