Marketplace by arum

Procurement. Simplified.

Marketplace by arum is a global directory for the credit and collections industry. Find specialist technology, AI and service vendors, compare them properly and contact them directly, free.

Visit Marketplace by arum See approved systems

marketplaceby arum

191

Vendors listed

arum approved

Capability areas assessed

Why Marketplace

One place to find and compare technology and AI vendors.

Specialists only

Technology, AI and service vendors that work in credit and collections.

Free for buyers

Browse by category, read verified reviews, build a shortlist and contact vendors directly, at no cost.

Backed by independent experts

Provided by arum, which has helped organisations choose collections technology and service providers for 28 years.

In plain English

What Marketplace is, and how to use it.

Free to browse. Free to contact a vendor.

Marketplace by arum is a directory of specialist vendors for credit and collections. Technology and AI providers sit alongside agencies, servicers and data providers.

It's built for the people doing the buying. Collections, credit risk and procurement teams use it to see who's really in the market.

Using it is simple. Browse by category, read verified reviews, build a shortlist and contact vendors directly. Browsing and connecting stay free for buyers.

Vendors list their own technology and services at no cost, and can upgrade to a verified listing. arum approved is a paid assessment that covers AI capability, governance and explainability as well as core functionality. Vendors pay for the assessment, not the result.

Vendors who want to be assessed can start on the arum approved page.

Logos with a page link to our assessment of that technology.

Technology we assess

What you'll find.

Collections

Debt collection software
Payments

Credit risk

Data and intelligence
Decision engines

Servicing

Debt collection
Debt purchase
White-label BPO

How listings work

Three levels, so you know what you're looking at.

Free listing

Vendors list their technology and services at no cost. Buyers browse and connect free.

Verified listing

Vendors can upgrade to a verified listing. arum checks their information and independently verifies customer reviews.

arum approved

A full capability review against 20 areas that matter to credit organisations. Only vendors that meet the standard are approved.

arum approved

Due diligence, already done. arum approved vendors have passed an independent review of their capability, including AI.

See approved systems Why get approved

FAQs

Questions buyers and vendors ask

Who is Marketplace by arum for?

Buyers in credit and collections who need specialist technology, AI and service vendors. It's also for the vendors that serve them.

What does it cost to use?

Browsing, comparing and contacting vendors is free for buyers. Vendors can list at no cost, then upgrade to a verified listing.

How do I build a shortlist?

Browse by category, read verified reviews and pick the vendors worth a conversation. You then contact them directly, at no cost.

What does the arum approved mark mean?

The vendor has passed a capability review against 20 areas that matter to credit organisations. Vendors pay for the assessment, not the result.

Does a listing change the advice arum gives its clients?

No. Marketplace helps buyers find providers. When arum runs a procurement, it weighs the whole market against that client's requirements.

Let's talk.

Thirty minutes with one of our senior experts on the technology and AI vendors worth your shortlist.

General enquiry

AtlantaAtlanta Financial Center, 3343 Peachtree Rd NE, Suite 145, Atlanta, GA 30326
London1 Lyric Square, London W6 0NB
Sydney97-99 Bathurst St, Suite 1087, Ground Floor, Sydney NSW 2000