Research, points of view and case studies

All articles

• Whitepaper · Digital and AI

  Whitepaper: how AI can help the collections industry

  AI has been thrust into the spotlight in recent months, with the advent of generative AI such as ChatGPT, ChatSonic and Google Bard.

  11 July 2023

  NWNick Walsh, Consultant

• Whitepaper · Regulatory change

  Whitepaper: the statutory debt repayment plan, what next?

  The Statutory Debt Repayment Plan was designed to fill a gap in the UK debt support landscape. What it means in practice for creditors is still being worked out.

  22 September 2022

  SCSteve Coppard, Director of Debt Policy and Strategy

• Whitepaper · Regulatory change

  Whitepaper: are you ready for Breathing Space in May 2021?

  Think the new Breathing Space moratorium legislation is the same as previous FCA regulations?

  4 December 2020

  aarum

• Whitepaper · arum news

  Whitepaper: ten predictions for collections and recoveries

  Two decades of financial crisis, regulation and new technology have reshaped the credit industry. Ten predictions for where collections and recoveries goes next.

  2 October 2019

  CWChris Warburton, ETL Developer