News · arum newsarum confirms group COO appointment
arum has appointed Carlos Osorio as Chief Operating Officer (COO) of the Group, working alongside Jamie Waller, Executive Chair and CEO.
January 26, 2026 · 2 minute read
Collections and recoveries technology, AI and data.
Insights
A working library from arum on technology, AI and data in collections and recoveries.
articles, research pieces, events and news, going back to 2014.
Showing 24 articles
News
News · arum newsarum has appointed Carlos Osorio as Chief Operating Officer (COO) of the Group, working alongside Jamie Waller, Executive Chair and CEO.
January 26, 2026 · 2 minute read
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News · arum newsarum has launched Marketplace by arum at Credit Strategy's Credit Week: a global digital exhibition hall for credit and collections, open 24 hours a day.
July 1, 2025 · 2 minute read
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News · arum newsarum has launched Marketplace by arum, a global marketplace where credit and collections professionals find, compare and contact specialist vendors.
May 6, 2025 · 2 minute read
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News · arum newsarum continues US expansion with membership of Receivables Management Association International
April 11, 2025 · 3 minute read
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News · arum newsarum and the Building Societies Association are finalists for the Excellence in Training Award at the Collections and Vulnerability Awards.
October 16, 2024 · 2 minute read
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News · arum newsarum is delighted to announce the appointment of Brad Bone to support the growth of its North American business.
September 17, 2024 · 2 minute read
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News · arum newsarum has appointed Matt Trueman as Managing Director to lead the next phase of the firm's growth.
April 25, 2024 · 3 minute read
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News · arum newsarum is pleased to announce the appointment of Reuben Gates as its new Director of Sales & Marketing.
November 20, 2023 · 3 minute read
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News · arum newsarum has been shortlisted as a finalist for the Best Response for Cost-of-Living Crisis Award at this year’s Credit Awards hosted by Credit Strategy .
April 19, 2023 · 3 minute read
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News · arum newsFor the fifth consecutive year, arum Group CEO Andrew Pritchard has been included in Credit Strategy’s Credit 500 .
March 16, 2023 · 2 minute read
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News · arum newsSteve Coppard FCICM, arum's Group Director of Debt Policy and Strategy, has been awarded an honorary Fellowship of the Chartered Institute of Credit Management.
November 14, 2022 · 3 minute read
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News · arum newsarum and Future Leaders Mentoring have formed a working group of energy and water leaders to share best practice through the cost of living crisis.
November 9, 2022 · 3 minute read
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News · arum newsarum has launched a data science and analytics service to help creditors turn internal and external data into better customer journeys and outcomes.
September 27, 2022 · 3 minute read
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News · arum newsarum has four finalists at this year's Women in Credit Awards, the fifth consecutive year members of the team have been shortlisted.
August 10, 2022 · 3 minute read
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News · arum newsFor the fourth consecutive year, arum Group CEO Andrew Pritchard has been included in the Credit 500.
March 22, 2022 · 2 minute read
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News · arum newsarum and Just today announced Jason Incles, previously of TDX Group from 2006 to 2016, has been appointed as the board’s new Chair.
March 9, 2022 · 3 minute read
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News · arum newsarum is a Credit Awards finalist for the fourth year running, for Best Company to Work For and, with Lloyds, Best Outsourcing and Partnership Initiative.
November 3, 2021 · 2 minute read
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News · Local governmentarum and Barnsley Metropolitan Borough Council are finalists in the Excellence in Innovation category at the IRRV Performance Awards.
July 30, 2021 · 2 minute read
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News · arum newsarum has four finalists at the 2021 Women in Credit Awards, the fourth consecutive year the firm has been shortlisted.
July 21, 2021 · 3 minute read
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News · arum newsSenior analyst Aiswarya Ramachandran is a finalist for Newcomer to the Credit Industry at the Credit Excellence Awards.
June 22, 2021 · 2 minute read
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News · arum newsarum is a Credit Awards finalist for the third consecutive year, for Best Company to Work For, with Senior Analyst Leslie Wilson shortlisted for Rising Star.
October 12, 2020 · 3 minute read
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News · arum newsarum is delighted to announce that we have finalists at the Women in Credit Awards for a third consecutive year:
February 21, 2020 · 3 minute read
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News · arum newsFollowing our recent successes at the Women in Credit Awards, we’re pleased to announce that we’ve been shortlisted for yet another award!
April 15, 2019 · 2 minute read
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News · arum newsWe are delighted to be celebrating a successful night for arum at the Women in Credit Awards, which took place in London on 21 March 2019.
March 27, 2019 · 3 minute read
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