arum newsDebt Awareness Week: better customer outcomes in modern collections
Debt Awareness Week shines a spotlight on the financial pressures facing many households across the UK.
Katie Harris · 19 March 2026
Author · arum Insights
Katie Harris
Senior Consultant at arum. 3 articles, writing since 2025.
About Katie
Senior Consultant
Writes about
- arum news
- Regulatory change
- Auto Finance
Katie Harris writes for arum Insights about what the team is seeing on live collections and recoveries programmes.
- 3 articles published, most recently on 19 March 2026
- Writing for arum since 2025
Articles
Written by Katie Harris
- arum news
Regulatory changeFCA motor finance redress: the operational challenge for lenders
The industry is now moving firmly from policy discussion to operational delivery.
Katie Harris · 11 March 2026
Regulatory changeWhat the FCA motor finance redress scheme means for collections
The FCA's industry-wide motor finance redress scheme changes the work of lenders, brokers and anyone collecting or recovering motor finance debt.
Katie Harris · 23 October 2025