Digital and AIBuy vs. build for debt collection platforms
In today's economic and regulatory environment, transforming collections capability is high on organisations' strategic imperatives.
Reuben Gates · 13 May 2026
Collections and recoveries technology, AI and data.
Author · arum Insights
SVP, US Growth at arum. 1 article, writing since 2026.

About Reuben
Writes about
Two decades helping financial services and collections and recoveries clients, specialising in advisory, NPL investment and software as a service. Previous senior roles at Barclays, Barclaycard, TDX Group, PRA Group, Cabot and Aryza. Leads our growth across Europe, the US, Australia, New Zealand and South Africa.