Digital and AIDigital UX in collections: how much does it matter? (A lot)
When you think about the 100,000 customers sitting in your collections streams, what are their basic needs?
Russell Robinson · 20 May 2021
Collections and recoveries technology, AI and data.
Author · arum Insights
Principal Consultant at arum. 1 article, writing since 2021.
About Russell
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Russell Robinson writes for arum Insights about what the team is seeing on live collections and recoveries programmes.