arum news

arum appoints Brad Bone to grow its North American business

arum newsroom · · 2 minute read
US

arum is delighted to announce the appointment of Brad Bone to support the growth of its North American business. With 25+ years in the US financial services industry focused on collections and recoveries operations, strategy and transformation, Brad is highly skilled at collaboratively developing solutions to deliver high performance and outstanding client and customer outcomes.

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Brad has led a financial services focused consultancy for the past six years and held collections and recoveries leadership roles at Capital One. Following Capital One, Brad held executive level positions within Teleperformance and Affinity Global.

Commenting on his appointment, Reuben Gates, Growth Director at arum, said, “I am delighted to welcome Brad Bone to arum. After an extensive search, we are thrilled to have found someone so highly respected, with exceptional industry experience and strong relationships. I look forward to working closely with Brad to accelerate the excellent progress we have made helping large US organizations deliver better debt outcomes for their customers."

Brad added, “I am extremely excited to work with Reuben and the entire team at arum. For over 25 years, arum has established itself as the trusted partner in the collections and recoveries space. arum’s expertise in collections technology is an additional powerful differentiator for the organization as they continue to expand their growing business in the United States.”

About arum

arum has worked in collections and recoveries for more than 25 years, across more than 20 countries.

We provide independent, strategic advice alongside pragmatic, results-driven delivery, helping organisations transform technology, operations and customer outcomes.

We work with brands across financial services (banking, lending, debt purchase), utilities, telecommunications and the public sector.

Our vantage point at the centre of the industry, and a team of practitioner experts, means we do not just report. We deliver.

We also run the only independent technology accreditation programme for credit, collections and recoveries technology, which helps organisations navigate the technology landscape with confidence.

Our knowledge of the debt industry runs deep.

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