arum news

arum celebrates milestone 25th anniversary

arum newsroom · · 3 minute read
UK

arum is proud to announce that it is celebrating its landmark 25 th year in business in 2023, having been incorporated in July 1998.

arum newsroom

Founded in Edinburgh by a small team of consultants, arum has since grown to become a specialist provider of business transformation and technical change, working with hundreds of clients in over 20 countries around the world, and with a physical presence established in the UK and Australasia.

Over the last 25 years, arum has achieved numerous successes and milestones, including winning various awards. The organisation remains at the forefront of the collections and recoveries industry, continuously evolving its products and services, and successfully meeting changing market needs and client requirements.

Andy Pritchard, arum’s CEO, commented,

“Since we launched in 1998, our industry is virtually unrecognisable, but arum’s ethos of providing expert support has remained the same and I am proud that we continue to be the leading independent consultancy provider within collections and recoveries.

With the needs of our clients across the world changing over the past 25 years, we’ve been able to expand our services (which now include strategic, digital and procurement consultancy, as well as technology-based managed services) to ensure that we are always achieving the best end customer outcomes.

I would like to take this opportunity to personally thank all our clients (current and historic) and our incredible team that go above and beyond every single day. I am excited about helping more and more organisations over the next 25 years, further growing our group of talented colleagues, and expanding our global footprint.”

About arum

arum has worked in collections and recoveries for more than 25 years, across more than 20 countries.

We provide independent, strategic advice alongside pragmatic, results-driven delivery, helping organisations transform technology, operations and customer outcomes.

We work with brands across financial services (banking, lending, debt purchase), utilities, telecommunications and the public sector.

Our vantage point at the centre of the industry, and a team of practitioner experts, means we do not just report. We deliver.

We also run the only independent technology accreditation programme for credit, collections and recoveries technology, which helps organisations navigate the technology landscape with confidence.

Our knowledge of the debt industry runs deep.

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