arum has been appointed on to CCS's Debt Resolution Services framework

CCS supports the public sector to achieve maximum commercial value when procuring common goods and services. In 2020/21, CCS helped the public sector to achieve commercial benefits equal to £2.04 billion - supporting world-class public services that offer best value for taxpayers.

The landmark DRS framework will provide access to the best solutions and suppliers from the private sector, ensuring fair outcomes for consumers and departments alike, and driving strong social value. DRS will run for four years from December 2021 and replaces the Debt Management Services (DMS) and Debt Market Integrator (DMI) frameworks.

arum has been helping organisations prevent and resolve problem debt for over 23 years. Its experts are trusted by leading brands to provide independent advice and practitioner support around credit, collections and recoveries in over 20 countries across public sector, financial services, utilities, and telcos.

arum’s Managing Director, Carlos Osorio, commented: “We are delighted to be named as a supplier on CCS' Debt Resolution Services framework. This demonstrates that we have met the high-quality threshold set by DRS and will give our public sector clients the confidence that we provide value for money and services that achieve fair outcomes. We’ve helped many Central Government departments and Local Authorities transform their collections functions over the past two decades and we look forward to working with many more.”

Government departments that wish to enquire about using arum’s services through the DRS framework should contact arum’s Strategic Account Director, Marc Gordon .