arum news · Local Government

arum reaches the IRRV Performance Awards final with Barnsley

arum newsroom · 30 July 2021 · 2 minute read

arum, in partnership with Barnsley Metropolitan Borough Council, is pleased to announce that it has been shortlisted at the final of this year’s IRRV Performance Awards in the ‘Excellence in Innovation (Operational)’ category.

arum newsroom

The Institute of Revenues Rating and Valuation (IRRV) is the professional body for local taxation, benefits and valuation. These awards celebrate the performance of organisations and partnerships working in government and commerce and are especially important this year given the challenges faced by COVID.

arum’s Managing Director, Carlos Osorio, commented: “I am delighted that we’ve been shortlisted alongside our partners, Barnsley Metropolitan Borough Council, for this award. Over the past few years, we’ve worked together and used industry best practice to challenge traditional approaches and improve collection rates, with great success. I look forward to the final and wish best of luck to everyone for the night!”

Barnsley Metropolitan Borough Council’s Benefits, Taxation & Income Manager, Lucie White, added: “To be shortlisted for this award is an outstanding achievement for Barnsley Metropolitan Borough Council. Working with arum has enabled us to explore and create innovative opportunities that have driven forward the right improvements at the right time for us and our customers. Congratulations to all the finalists and we are already excited for the finals in October.”

The Performance Awards Gala Dinner will be held on 7 October in Telford.

About arum

arum has worked in collections and recoveries for more than 25 years, across more than 20 countries.

We provide independent, strategic advice alongside pragmatic, results-driven delivery, helping organisations transform technology, operations and customer outcomes.

We work with brands across financial services (banking, lending, debt purchase), utilities, telecommunications and the public sector.

Our vantage point at the centre of the industry, and a team of practitioner experts, means we do not just report. We deliver.

We also run the only independent technology accreditation programme for credit, collections and recoveries technology, which helps organisations navigate the technology landscape with confidence.

Our knowledge of the debt industry runs deep.