Two decades of financial crisis, regulation and new technology have reshaped the credit industry. Ten predictions for where collections and recoveries goes next.
ETL Developer, arum
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The credit industry has changed over the last two decades due to the financial crash in 2008, subsequent introduction of new regulations, and the emergence of disruptive technologies.
For 21 years, arum has been helping creditors navigate this landscape by transforming and building Best in Class collections operations, which are fit for purpose and aligned to regulations and customer channel preferences.
But what does the future of collections hold? Chris Warburton, one of our credit experts, has put forward 10 predictions, as well as advice for keeping ahead of what's to come!
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