Platforms

Collections technology we assess.

We know these platforms from the inside, and we are independent of all of them. Choose one to see how our Health Check works, and how we help teams get more from it.

14
Technology assessed
12
arum approved
20
Capability areas
25,000+
Debt Manager person days

In plain English

What this page is, and who it helps.

Independent of every vendor on it.

These are the collections technologies we assess, implement and support. Each one has an assessment page setting out what we look at and what you get.

It is for teams already running one of these platforms. It is also for teams weighing up an upgrade, a move to the cloud or a change of system.

Each assessment page sets out the Health Check for that platform. It reviews platform health, capability, process and performance, then ends with a prioritised roadmap.

Delivery support is optional. We can plan and govern the change, provide business analysis and operating model design, and assure delivery.

To start, book a discovery conversation. If your platform has no page here, ask us about it anyway.

Our approach

The Health Check, in five stages.

  1. Platform health review

    Performance, configuration, workflows, strategy management and reporting.
  2. Capability assessment

    Current and emerging capability across automation, digital engagement, customer journeys and workflow management.
  3. Process and performance review

    Manual workarounds and inefficiencies that hold back collections performance.
  4. Improvement roadmap

    Recommendations aligned to your objectives, operating model and technology, including upgrade and migration options.
  5. Delivery support (optional)

    Planning, delivery assurance and implementation support for upgrades, migrations and improvements.

Our technology assessments

FAQs

Questions teams ask about these platforms

What is a Health Check?
An independent review of how you use the platform: configuration, workflows, reporting and collections strategy. It ends with a prioritised roadmap.
Are you independent of these vendors?
Yes. We know these platforms from the inside and we are independent of all of them. No licence or vendor relationship shapes our advice.
What if our platform is not listed here?
Ask us about it. This page shows the platforms we assess most often, and we work with others too.
Can you help beyond the assessment?
Yes. We plan and govern upgrade and migration programmes, provide business analysis and operating model design, and assure delivery.

Let's talk.

Thirty minutes with one of our senior experts on the technology and AI vendors worth your shortlist.
General enquiry
  • AtlantaAtlanta Financial Center, 3343 Peachtree Rd NE, Suite 145, Atlanta, GA 30326
  • London1 Lyric Square, London W6 0NB
  • Sydney97-99 Bathurst St, Suite 1087, Ground Floor, Sydney NSW 2000